East Bay Habitat for Humanity
AmeriCorps Homeowner Relations Coordinator
Position Description
East Bay Habitat for Humanity Mission Statement:
Inspired by God’s love, our mission is to create successful homeownership opportunities for families with limited incomes by building sustainable housing and revitalizing neighborhoods.
Position Summary:
The Homeowner Relations Coordinator (HRC) reports to the Director of Homeowner Relations (DHR) and the Homeowner Relations Program Specialist (HRPS). The HRC:
- Provides support and assistance to the DHR and the HRPS
- Facilitates homeowner relations as a representative of the EBH staff
- Assists with developing and maintaining East Bay Habitat’s (EBH) homeowner programs. These programs are intended to encompass the entire EBH homeownership process.
Strategic Plan:
Develop programs and activities that are consistent with the strategic plan goals and objectives that pertain to the homeownership program.
Family Selection:
- Serve as a liaison to the Family Selection Committee
- Assist in coordination of selection activities
- Assist with “Introduction to Habitat” meetings
- Assist with home visits
- Maintain Homeownership Program Mailing List
- Track application status
- Provide timely notice to homeowner applicants of their application status
- Orient new families to the construction site (requires some Saturdays)
- Update the Homeowner Manual for new partner families
- Create a sweat equity schedule with new homeowners
- Create opportunities for families to perform sweat equity
- Plan and facilitate monthly meetings w/families, liaisons, and construction staff
- Communicate via phone, letter and/or email w/families delinquent in completing sweat equity.
- Record all contact in homeowner files
- Provide weekly, monthly, and quarterly reports to DHR and HRPS regarding families completion of sweat equity
- Assist in development and coordination of homeowner education and community development components of the Homeownership Program.
- Serve as a liaison to the Family Resource Committee (FRC).
- Participate on at least one FRC project team.
- Coordinate the family liaison program
- Write articles for the homeowner newsletter
- Help in event planning for ground breaking and dedication events
Time Commitment:
Full-time. Monday – Friday (9 AM – 5 PM). Frequent evening and weekends required. 40 hours per week.
Reports directly to: Director of Homeowner Relations and Homeowner Relations Program Specialist, Dept: Homeowner Relations
Evaluations:
Written performance reviews will be provided in accordance with AmeriCorps and EBH policy
Education, Experience, Knowledge & Skills:
- Minimum requirement is High School diploma or GED. Some college is desired.
- Experience with Habitat for Humanity is helpful.
- Experience working in a housing nonprofit is helpful.
- Experience with public speaking.
- Experience working with diverse groups of people.
- Good oral and written communication skills.
- Spanish language is helpful.
Personal vehicle required:
Yes (Strongly Recommended). Frequent evening and weekends required. May require travel throughout Alameda and Western Contra Costa County.
Questions: Contact Tim Thomas, 510-251-6304 ext. 316
